Customer Service / Order Fulfillment Specialist (Changi)

MCI Career Services Pte Ltd

Customer Service / Order Fulfillment Specialist (Changi)

MCI Career Services Pte Ltd

Job Nature: Permanent

Position Level: Entry Level, Experienced

Job Category: Customer Service, Sales Support/Coordination, Supply Chain, Clerical/Admin

Qualification: Diploma

Salary: Login to view

Benefits Summary:

  • Basic up to $2500
  • Mon - Fri, 8.30am - 5.30pm
  • Location: Changi North (Company transport from North to East)
  • AWS + VB


  • Manage orders from calls / Hotline
  • Process orders received through the order hotline.
  • Co-ordinate the flow of information between customers, principals, warehouse and delivery team on status of orders/ delivery arrangements and wrong orders.
  • Assist with processing orders from other sources eg Fax, sales order or Electronic orders when required.
  • Responsible for collection of information and timely log in of feedback in the CRM system.
  • Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
  • Ensure timely feedback of all problems and issues from customers and principals.
  • Provide admin support when necessary

Additional Information:

  • 1-2 years of relevant experiences
  • Training provided

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.


Please submit your updated resume in MS format by using the APPLY NOW BUTTON or send resume to [Click Here to Email Your Resume]


Our dedicated and approachable MCI consultants will get back to you soon for a confidential discussion.
Please include the following information in your resume:

  • Education background
  • Work experiences in point forms
  • Reason (s) for leaving
  • Current and expected salary
  • Date of availability / Notice period

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.


**We regret to inform that only shortlisted candidates would be notified. **

We wish you all the best in your career search.


Edmund Chung Keng Loon
Reg No.: R1986801
EA License No. 06C2859

Company Overview

Our Company
MCI Investment Holding Pte Ltd is a human-centric and performance committed entity with an enterprising spirit, placing you as our main priority. Our group of companies provide support to people and organizations in realizing their true potential. We’re not just here to help, we’re here to make companies interesting.
Our Vision
To be the most advanced integrated outsourcing solutions partner by providing the highest standards of service to our clients.
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