Customer Service Officer

Success Human Resource Centre Pte Ltd

Closing Date Closing Date: 19th July 2017

Success Human Resource Centre Pte Ltd


Success Human Resource Centre Pte Ltd has been in the staffing industry since February 1997 and has achieved a reputation for efficient and personalized good service to cater to the staffing need of the various industries in Singapore. Our wide range of clienteles varies from different industries like banking, manufacturing, hotel, hospital, commercial, shipping, and etc. Product & Services Success Human Resource Centre Pte, Ltd provides staff talents of all categories. We specialize in Temporary and Contract Placement, Permanent Placement, Outsourcing of payroll services, overseas recruitment, etc. Success Human Resource Centre Pte Ltd specializes, in the following: Accounting Banking and Finance Administration IT, Retail Secretarial Logistic Technical Sales & Marketing Hospitality Food & Beverage Shipping

Customer Service Officer

Responsibilities:

  • Assist members on vacation inquiries
  • Assisting members in planning their holiday destination through telephone calls
  • Act in a responsive manner to provide alternative choices and meeting members’ vacation needs
  • Process member holiday transactions and accounts activity using the exchange system
  • Complaint Handling
  • 1 Month Training provided

 

Contractual Period:

  • 1 Year Contract to Permanent position

Location:

  • Mountbatten Area

Working Hours:

  • Monday to Friday 6.00am – 3.00pm/7.00am – 4.00pm/8.00am – 5.00pm
  • Alternate half day on Saturdays

Salary: Open (Negotiable)

Requirements:

  • Diploma/degree holders with at least 2 - 3 years’ sales experience preferably from the travel-related industry or a call centre environment
  • Excellent sales skills and demonstrated track record in meeting weekly/monthly targets
  • Team player with effective customer service skills and ability to thrive under pressure
  • Proficient with English and one additional language to service Asian members.
  • Experience in handling Australian Market is advantageous

 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[Click Here to Email Your Resume] (Reg No: R1107386)

 

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg