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Customer Care Officer @ Paya Lebar (7 mths renewable/Office Hours)

Experience working in a call centre environment and enjoy engaging with customers over the phone?


Our vacancy here may be what you are looking for!


Key Responsibilities:


Working Location : Paya Lebar
Working Hours : Office Hours (Alt Half-day Sat)


Responsibilities:

 

  • Possess strong analytical skills to handle all calls professionally and resolve caller’s queries and concerns

  • Fulfill Call Centre’s  set KPIs

  • Assist with ad-hoc initiatives when delegated by management

  • Opportunity to perform cross functional roles between backend and frontline customer service


Requirements:


•       Minimum "O" level

•       Good written and communication skills

•       Proficiency in MS Office applications


*** Attractive service bonus and performance bonus!!